Terms and Conditions of Use

1. Acceptance of Terms

Your use of the Services constitutes acceptance of these Terms, our Privacy Policy, and all applicable addenda. If you do not agree, do not use our Services.

We may update these Terms periodically. Continued use after changes means you accept the revised version. Material changes will be communicated via email or in-app notice.

2. Services Provided

Reverse Disease Rx provides wellness education, lifestyle coaching, and holistic self-care support. Our programs are designed to:

• Support long-term wellbeing
• Promote healthy lifestyle practices
• Empower behavioral change
• Strengthen natural self-regulation and resilience

Important: Our Services are not medical treatment. We do not diagnose, prescribe, or provide clinical care.

3. Medical Disclaimer

You expressly understand and agree that:

• Reverse Disease Rx is not a licensed medical, mental health, or healthcare provider in the U.S. or any other jurisdiction.
• Our Services are educational and wellness-focused only — not a substitute for professional medical advice, diagnosis, or treatment.
• You are solely responsible for all health decisions, including whether to consult, change, or discontinue any prescribed medications or treatments.
• Never stop or alter medication without written approval from your licensed healthcare provider.
• Any health-related information you share is provided at your own risk and does not create a clinician-patient relationship.
• Our educational model is based on lifestyle, nutrition, and behavior change — we do not claim to cure, treat, or reverse any disease.

By using our Services, you affirm:

• You understand we are not a medical provider
• You are under the care of a licensed healthcare professional for medical supervision
• You have been advised to consult a physician before beginning any new wellness practice

4. Fees and Payment

• All programs require full payment in advance, unless otherwise stated.
• Payment is due at time of enrollment via secure third-party processor (e.g., Stripe, PayPal).
• No refunds are issued after you gain access to digital materials, live sessions, or coaching content.
• A 7-day cooling-off period applies only if no Services have begun. If you cancel within 7 days of enrollment and before accessing any content or sessions, a full refund will be issued.
• Voluntary withdrawal, non-participation, or failure to engage does not qualify for a refund.
• Refund obligations are subject to mandatory consumer laws in your jurisdiction (e.g., EU Consumer Rights Directive, Canada's CCTA, Australia's ACL). Where required, pro-rata refunds may apply for unused prepaid time.
• Digital access constitutes service initiation.

5. Term and Termination

• The Services begin when you gain access to content or attend your first session.
• You may pause or discontinue participation at any time.
• Reverse Disease Rx may terminate your access:
  • For breach of these Terms (e.g., abuse, harassment, illegal conduct)
  • For safety reasons
  • If services become unlawful in your jurisdiction
  • For non-payment
• Termination does not entitle you to a refund unless required by law.
• Sections on liability, indemnity, confidentiality, and disclaimers survive termination.

6. Your Responsibilities

By enrolling, you agree to:

• Provide truthful, accurate information about your health and lifestyle
• Remain under the care of a licensed healthcare provider
• Not share protected health information (PHI) or medical records
• Engage in the program with honesty and commitment
• Not represent our content as medical advice to others
• Use Services lawfully and respectfully

Progress depends on your active participation — outcomes vary and cannot be guaranteed.

7. Privacy & Data Protection

We protect your data as described in our Privacy Policy. Key points:

• We do not collect, store, or transmit PHI under HIPAA
• We are not a HIPAA-covered entity
• We comply with GDPR, CCPA, PIPEDA, and other global privacy laws
• You may request access or deletion of your data
• We use cookies and analytics tools for service improvement (opt-out available)

We apply reasonable security practices, but cannot guarantee absolute security of digital data.

8. Confidentiality

• We will keep your personal information and wellness details private.
• You agree not to copy, share, resell, or distribute our program materials, videos, guides, or assessments without written permission.
• Public forum participation (e.g., group sessions) is not confidential.
• This obligation survives for 3 years after your engagement ends.

9. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability to you shall not exceed the fees you paid in the 12 months before the claim.
• We are not liable for indirect, incidental, consequential, or punitive damages (including lost income, emotional distress, or health outcomes).
• Nothing limits liability for:
  • Gross negligence or willful misconduct
  • Violations of mandatory consumer protection laws
  • Bodily harm or death arising from our misconduct

Your health outcomes depend on your personal choices, medical condition, and adherence — not on any guarantee from us.

10. Indemnification

You agree to indemnify and hold harmless Reverse Disease Rx from any claims, damages, or expenses (including attorney fees) arising from:

• Your misuse of the Services
• Your violation of these Terms or applicable law
• Your failure to consult licensed care
• Your representation of our content as medical advice

We agree to indemnify you only for claims directly caused by our gross negligence or willful misconduct.

11. Respectful Communication

We expect all users to communicate respectfully. While you may share honest feedback or reviews, knowingly false, defamatory, or malicious statements about Reverse Disease Rx are prohibited.

We reserve the right to pursue legal remedies for harassment, SLAPP attacks, or reputation harm, including under anti-SLAPP laws.

12. Dispute Resolution

• Try to resolve issues directly with us first via email.
• If unresolved within 30 days, disputes will go to binding arbitration under AAA Consumer Rules, seated in Delaware, unless prohibited by your local consumer law.
• You retain the right to file complaints with:
  • Your local data protection authority (e.g., Ireland DPC, Canada OPC)
  • Consumer protection agencies (e.g., FTC, CA DCA)
• Class action waivers are void where prohibited (e.g., EU, Quebec).
• Nothing prevents us from seeking court relief for defamation, IP violations, or urgent injunctive relief.

13. Force Majeure

We are not liable for delays or failures due to causes beyond our control, including pandemics, disasters, cyberattacks, or sudden legal restriction of wellness services in your jurisdiction.

If services are suspended >30 days, either party may terminate. You may be entitled to a pro-rata refund for unused prepaid time.

14. Governing Law

These Terms are governed by the laws of Delaware, USA, except where overridden by mandatory consumer protection laws in your country of residence (e.g., under Rome I Regulation, Quebec Civil Code, or PIPEDA).

For EU/UK/CA/AU users, your non-waivable rights apply.

15. General Provisions

• These Terms, along with our Privacy Policy, constitute the entire agreement.
• If any provision is unenforceable, the rest remain in effect.
• We may assign these Terms; you may not.
• No waiver of any breach is a waiver of future breaches.

16. Jurisdictional Disclosures

Reverse Disease Rx is not a licensed healthcare provider anywhere.
This service is not approved by the FDA, Health Canada, MHRA, TGA, or any medical authority.
Our programs are wellness education only.

Additional notices:

• California (Cal. Bus. & Prof. Code §2053.6): We are not a licensed medical provider. You may file complaints with the CA Department of Consumer Affairs.
• Minnesota (Minn. Stat. §146A): Services are educational; no medical claims are made.
• Rhode Island (R.I. Gen. Laws §23-74): Practitioners are not licensed healthcare providers.
• Colorado (Colo. Rev. Stat. §12-245-227): Not a licensed provider; clients encouraged to see physicians.
• Washington: Does not constitute "healthcare" under RCW 7.70; mental health data protected under MHMD.
• Canada: Not a licensed provider; data may be transferred to the U.S. but subject to PIPEDA.
• Rest of World: You are responsible for ensuring local compliance. In countries like India, Saudi Arabia, or Malaysia, wellness programs may face legal restrictions.

17. How to Accept These Terms

• During registration or checkout, you will see a checkbox:
  "I have read and agree to the Terms and Conditions and Privacy Policy."
• You must check this box to proceed.
• Your acceptance is logged with date, time, IP address, and device information as proof of consent.

You do not need to sign again for future programs unless these Terms change materially.

Questions? Email us at reverse.disease.rx@gmail.com or write to us at 251 Webster Street, Palo Alto, CA.